Delivery Policy

Last Updated: 01/11/2023

At M.D. Gunasena & Co. Printers (Pvt.) Ltd, we are committed to delivering our products to our customers in a timely and efficient manner. This Delivery Policy explains the terms and conditions associated with the delivery of our products.

1. Delivery Methods

1.1. Standard Delivery: Our standard delivery method is used for most orders. We aim to deliver products using the most suitable and cost-effective method, which may include using our own delivery team or third-party carriers.

1.2. Express Delivery: We also offer express delivery services for customers who require quicker delivery. Additional charges may apply for express delivery, and delivery times may vary depending on the location.

2. Delivery Timeframes

2.1. Estimated Delivery Times: The estimated delivery times for your order will be communicated to you at the time of purchase. These estimates may vary depending on the nature of the product, its destination, and other factors.

2.2. Delays: While we make every effort to meet our estimated delivery times, delays may occur due to circumstances beyond our control, such as weather, traffic, or other unforeseen events. We will keep you informed of any significant delays.

3. Delivery Charges

3.1. Shipping Costs: Shipping costs will be calculated based on the destination, size, and weight of the products in your order. The shipping costs will be clearly communicated to you during the checkout process.

3.2. Express Delivery Charges: If you choose express delivery, additional charges will apply, and the exact amount will be specified during the checkout process.

4. Delivery Address

4.1. Providing Accurate Information: To ensure successful delivery, please provide accurate and complete delivery information during the checkout process. We are not responsible for undelivered products due to incorrect or incomplete address details.

5. Delivery Acceptance

5.1. Recipient’s Presence: Someone must be present at the delivery address to receive and sign for the products, unless alternative arrangements have been made in advance.

5.2. Inspection Upon Receipt: Upon receiving the products, please inspect the package for any visible damage. If the packaging is damaged, please note it on the delivery receipt and contact us immediately.

6. International Shipping

6.1. International Delivery: We offer international shipping for our products. International delivery times and charges will vary based on the destination country.

7. Contact Us

If you have any questions or concerns related to our delivery policy or require specific information about a delivery, please contact us at:

M.D. Gunasena & Co. Printers (Pvt.) Ltd. 20, San Sebastian Hill Colombo 12 Sri Lanka

Email: printersinfo@mdgunasena.com

Phone: (+94) 11 232 3126

8. Changes to This Policy

We reserve the right to make changes to this Delivery Policy. Any updates will be posted on our website, along with the “Last Updated” date.